Privacy Policy

Last updated: March 30, 2026

Who We Are

Team Wong Hawaii ("we," "us," or "our") is operated by MRW LLC, a Hawaii limited liability company. Michael Wong is a licensed Realtor (RB-23194) with Hawaii Modern Realty. Our website is chat-teamwonghawaii.com.

Information We Collect

When you use our SMS-based listing search service, we collect:

Phone number — to send and receive text messages
Message content — the search criteria and preferences you share with us via text
Search history — the listing searches you perform and results you view

When you visit our website, we may collect standard web analytics data such as IP address, browser type, and pages visited.

How We Use Your Information

To search MLS listings based on your criteria and send you results
To remember your preferences and improve search results over time
To connect you with Michael Wong when you are ready to work with an agent
To improve our service

SMS/Text Messaging

We will not share or sell your mobile phone information with third parties or lead generators.

By texting our number, you consent to receive text messages from Team Wong Hawaii regarding real estate listings. Message and data rates may apply. Message frequency varies based on your search activity.

Reply STOP at any time to opt out of text messages
Reply HELP for assistance

Your phone number is used solely for the purpose of providing our listing search service and agent communication. We do not sell, rent, or share your phone number with any third party for marketing purposes.

MLS Data

Listing data is provided by HiCentral MLS, Ltd. and is used in accordance with HiCentral MLS Rules and Regulations and our Participant Data Access Agreement. MLS data is licensed, not owned, and is displayed solely for the purpose of assisting consumers in their real estate search.

Data Retention

We retain your conversation history and search preferences for as long as you use our service. You may request deletion of your data at any time by texting STOP or contacting us directly.

Data Security

We employ industry-standard security measures to protect your personal information, including encrypted data transmission and secure server infrastructure.

Third-Party Services

We use the following third-party services to operate:

Twilio — for SMS messaging
Anthropic — for AI-powered search assistance
Cotality/Trestle — for MLS listing data
Mapbox — for map display
Vercel — for website hosting

Each of these services has their own privacy policies governing their use of data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: michael@teamwonghawaii.com
Phone: (808) 226-1108
Address: 988 Halekauwila St. #1211, Honolulu, HI 96814